An internal error has occurred ... logged with errorKey 'xxx'

Support
1

I request support for modification concerning the squid script included contained in the (POST) Data Rest API application.

User’s issue description is:

Das My IT Rest API https://myit.post.ch/api/x_ssagd_gen_read/v1/data/lp_planb_results meldet einen 500’er Error
{
“message”: “An internal error has occurred and has been logged with errorKey ‘88cf9c7e97e32e50464434ae2153af44’. Please contact the ServiceNow operations team.”,
“httpStatus”: 500
}

2

Hi Sergio, squid only returns error messages with content, when it is sure, that no confidential data would be disclosed. If squid isn’t sure, it will return an error message as provided.

The next step would be to search the logs for the given errorKey and see what the logs say. The error message in the logs will be more detailed.